Outgoing email is needed for account invite and password recovery for site administrators as well as email forwarding of forms. In eCommerce it is also used for customer account invites and order notifications.
All emails sent can be found under Messages > Email and choosing the email inbox you want to check. The list will show the status of the email, which is a way to check if there was something wrong on the delivery of the email.
Outgoing email (SMTP)
The system uses SMTP for outgoing emails. Go to the Messages view and Settings to add the SMTP settings for outgoing emails. Add your SMTP credentials in Site settings under Services.
Email templates
The message templates are added in on the email settings page. The most important ones are the forgot password template, account invite and email forwarding if using email notification on form replies.
CMS
| Template | Description |
|---|---|
| Contact forwarding | Used for form submissions with email forwarding. |
| Test email | Test email in the system. |
eCommerce
| Template | Description |
|---|---|
| Cart reminder | |
| Customer account invite | Used when sending out account invites to customers from admin. |
| Customer account welcome | |
| Customer password reset | Customer account password reset. |
| Fulfillment notification | |
| Order cancelled | |
| Order confirmed | Order confirmation sent out when order is placed in storefront |
| Order contact | Template is used when a message is sent by admin |
| Order notification | |
| Shipping confirmation |